tabjje Privacy Policy

1 Introduction and Purpose

tabjje is a trusted online gaming platform in Bangladesh. We believe that protecting our users' privacy is a fundamental responsibility. The purpose of this Privacy Policy is to clearly inform you about how your personal information is collected, for what purpose it is used, with whom it may be shared, and how it is kept secure.

By registering on our platform or using our services, you agree to this Privacy Policy. If you do not agree with any terms of this Policy, please refrain from using our services and contact us at [email protected].

2 Information We Collect

tabjje collects your information in various ways. The types of information we collect are listed below:

2.1 Information Provided Directly

When you register on tabjje or create an account, you voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Financial information such as bKash, Nagad, Rocket, or Upay account numbers
• Residential address
• Profile photo (optional)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Your usage patterns, preferred games, and betting history
• Login time, session duration, and activity logs
• Information collected through cookies and similar tracking technologies

2.3 Information Collected from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification service providers or fraud prevention agencies. This information is used solely to ensure the security of your account.

3 Purpose of Using Information

tabjje uses the information collected about you for the following legitimate purposes:

• Account Management: Completing the registration process, verifying identity, and keeping your account active.
• Financial Transactions: Processing deposits and withdrawals, and ensuring secure payments through bKash, Nagad, Rocket, and Upay.
• Customer Support: Resolving your questions and complaints, and providing 24/7 live chat support.
• Security and Fraud Prevention: Detecting and preventing unauthorized account access and fraudulent activity.
• Legal Compliance: Complying with applicable laws and regulations and following the guidance of regulatory authorities.
• Service Improvement: Improving platform functionality and personalizing your experience.
• Responsible Gaming: Identifying problematic gaming behavior and helping to set limits.

4 Cookies and Tracking Technologies

tabjje uses cookies and similar technologies to improve your user experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: These are necessary for the basic functioning of the platform — such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to analyze platform usage and improve services.
• Security Cookies: Used for fraud detection and account protection.

You can disable cookies through your browser settings, but this may cause issues when using certain platform features.

5 Information Sharing and Disclosure

tabjje does not sell your personal information to any third party. However, information may be shared in the following circumstances:

5.1 Service Provider Partners

We may share information with trusted service providers who carry out specific services on our behalf, such as payment processing, technical support, and identity verification. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

In the case of a court order, demands from regulatory authorities, or legal obligations, we may be required to disclose necessary information.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred. You will be given advance notice in such cases.

6 Data Security Measures

tabjje applies industry-standard security measures to keep your information secure:

• SSL Encryption: All data transmission on our platform is secured through SSL/TLS encryption technology.
• Encrypted Storage: Sensitive information is stored in encrypted form.
• Access Control: Only authorized staff can access your information for specific legitimate purposes.
• Regular Audits: Our security measures are regularly reviewed and updated.
• Two-Factor Authentication: The option to add an extra layer of security to your account.
• Firewall Protection: Advanced firewall and intrusion detection systems.

Please note that no method of transmitting information over the internet is 100% secure. We make every effort to provide the highest level of protection, but cannot guarantee complete security.

7 Data Retention Period

tabjje retains your information only for as long as necessary. Generally:

• Information for active accounts is retained for the entire duration the account remains open.
• After an account is closed, certain information may be retained for a specified period to meet legal obligations.
• Records of financial transactions are retained for the period required by applicable law.
• Once the required retention period has passed, information is securely deleted or anonymized.

8 Your Rights

tabjje respects the following privacy-related rights:

8.1 Right to Access Information

You may at any time request a copy of the personal information we hold about you.

8.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request a correction. This can be done through account settings or by contacting support.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted, however some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

In certain cases you may object to the processing of your information or request that it be restricted.

8.5 Right to Portability

You may request to receive your information in a structured, commonly used format.

To exercise these rights, contact us at [email protected]. We will respond as quickly as possible and within a maximum of 30 days.

9 Protection of Children and Minors

tabjje's services are for users aged 21 and over only. We do not knowingly collect personal information from any minor. If you believe a minor has registered on our platform, please notify us immediately at [email protected]. We will promptly close that account and delete the associated information.

10 International Data Transfers

Our servers and service providers may be located in various countries. Your information may be transferred outside Bangladesh. However, in all cases we ensure that your information remains protected in accordance with this Privacy Policy and applicable data protection laws.

11 Third-Party Links

Our platform may occasionally reference third-party websites. The privacy policies of these external sites are entirely separate and tabjje is not responsible for them. We recommend that you read the privacy policy of any external site before visiting it.

12 Changes to the Policy

tabjje may update this Privacy Policy from time to time. For any significant changes, we will:

• Post a clear notice on the platform.
• Send a notification to your registered email.
• Update the "Last Updated" date at the top of the policy.

If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. We recommend reviewing this page regularly.

13 Responsible Gaming and Privacy

tabjje places the highest importance on responsible gaming. Information about your gaming behavior is used solely for the following purposes:

• To identify problematic gaming patterns and provide necessary support.
• To enforce self-set limits (deposit limits, time limits).
• To provide the option of self-exclusion when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

14 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: