Help Centre

tabjje FAQ — Frequently Asked Questions

From opening an account to bKash deposits, cricket betting and claiming bonuses — find answers to all common questions about tabjje right here.

tabjje is committed to providing a safe and straightforward online gaming experience for players in Bangladesh. The questions and answers below cover the topics most frequently asked while using our platform. If you cannot find the answer to your question, contact our 24/7 live chat support — we are always ready to help in English.

Group 01 Account and Registration

To open an account at tabjje, you need an active mobile number and a valid email address. Enter your name, date of birth and preferred password in the registration form. Please note that tabjje is only for people aged 21 or older. Only one account is allowed per device or household.

Yes, after registration a verification link is sent to the email address you provided. Clicking that link will activate your account. If you do not receive the email, check your spam folder or let us know via live chat — we will help you promptly.

Click the "Forgot Password" option on the tabjje login page. A reset link will be sent to your registered email. The link is valid for a limited time, so use it quickly. If you have trouble, get help through our 24/7 live chat.

No. Under tabjje rules, each person may hold only one account. Creating multiple accounts may result in those accounts being suspended and bonuses being cancelled. This rule is strictly enforced in the interest of fair play.

Yes, after logging in you can go to your profile section to update your email, mobile number and password. However, to change your registered name you will need to contact our support team, as identity verification is required.

Group 02 Deposits and Withdrawals

Funds deposited via bKash are generally credited to your tabjje account instantly. In the event of a network issue, it may take a few minutes at most. The minimum deposit amount is ৳300. If funds have not arrived after the transaction, share your bKash transaction ID with us via live chat.

tabjje currently supports deposits and withdrawals via bKash, Nagad, Rocket and Upay. The minimum deposit amount for all these methods is ৳300 and the minimum withdrawal amount is ৳800. Any new payment methods added will be announced on the platform.

Withdrawals from tabjje to Nagad are generally completed within 10 to 45 minutes. Before requesting a withdrawal, make sure your wagering requirement has been met. The minimum withdrawal amount is ৳800.

tabjje itself does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) may apply a small charge according to their own policies. Please check the relevant service's charges before making a transaction.

If a withdrawal request is cancelled, the funds are automatically returned to your tabjje balance. Contact us via live chat to find out the reason for the cancellation. Common reasons include a mismatch in payment account details or an unmet wagering requirement.

Rocket (Dutch-Bangla Bank's mobile banking) is supported as a direct payment method at tabjje. Funds sent via the Rocket app or USSD code are credited quickly. A minimum deposit of ৳300 and a minimum withdrawal of ৳800 apply.

Group 03 Games and How to Play

To bet on BPL (Bangladesh Premier League) matches, first log in to tabjje, then go to the cricket section and select the match you want. You can place bets on various markets including match winner, toss and top run scorer. In live betting the odds change while the match is in progress, so it is important to make decisions at the right time.

Yes, tabjje is fully mobile-friendly. You can play directly from the browser on any Android or iOS smartphone — no separate app download is needed. The website automatically adjusts to fit any screen size.

RTP (Return to Player) is the average percentage of total bets placed in a game that is returned to players as winnings over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered. This is a statistical average — it is not a guarantee of the outcome of any single session.

Yes, the tabjje Casino section features live casino games from top providers such as Evolution Gaming and Ezugi — including live roulette, live blackjack and live baccarat. This experience of interacting directly with real dealers can be enjoyed entirely from home.

Many slot games have a built-in free spins feature that activates when certain symbols (scatters) appear together. tabjje also offers free spins from time to time as part of bonus promotions. Visit the promotions page to see the latest offers.

tabjje uses games only from recognised game providers (including Pragmatic Play, PG Soft, JILI, Spribe and Evolution Gaming). All these providers use Random Number Generator (RNG) technology, which makes every outcome completely random and unpredictable. Our platform is committed to ensuring fair play.

Group 04 Bonuses and Promotions

New members at tabjje receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 earns a ৳2,000 bonus — giving a total balance of ৳3,000. To receive this bonus, open an account and activate the bonus option at the time of your first deposit.

A wagering requirement is the condition that determines how many times a bonus amount must be wagered before it can be withdrawn. tabjje's welcome bonus has a wagering requirement of 20x. This means that if you receive a ৳2,000 bonus, you must place a total of ৳40,000 in bets before withdrawing.

tabjje's VIP program has three tiers — Bronze, Silver and Gold. By playing regularly and staying active on the platform, you can move up to a higher tier automatically. At the Gold tier you can earn a weekly cashback of up to 0.8%. No separate application is needed.

Weekly cashback is given according to VIP tier — Bronze: 0.3%, Silver: 0.5%, Gold: 0.8%. At the end of each week, cashback is automatically added to your account. The cashback amount depends on the total amount wagered during that week.

Generally, more than one bonus cannot be active at the same time. A new bonus can be taken after the current bonus's wagering requirement is met or the bonus is cancelled. During certain special promotions this rule may change — in that case you should read the terms and conditions.

Group 05 Security and Responsible Gaming

Yes, tabjje uses SSL encryption technology to keep all your personal and financial information secure. Your payment information is never shared with third parties. Our security infrastructure is built to follow international standards.

Yes, tabjje is only for those aged 21 or older. Providing your date of birth at registration is mandatory. If an account holder is found to be under 21, their account will be closed immediately.

Self-exclusion is a feature that lets you temporarily or permanently stop yourself from gaming. If you wish, you can suspend your account for a specific period (from seven days to permanent). To use this feature, contact our 24/7 live chat or email us at [email protected].

tabjje places the highest priority on responsible gaming. If you or someone you know is experiencing difficulty controlling gaming, please contact our support team. We can assist with setting deposit limits, cooling-off periods and self-exclusion.

If you suspect any unauthorised login or transaction on your account, immediately notify our 24/7 live chat and change your password. tabjje will investigate promptly and, if necessary, temporarily suspend the account to keep your funds secure.

Yes, tabjje follows a responsible gaming policy. We believe gaming is for entertainment — not a way to earn income. That is why we offer features such as age verification, deposit limit setting and self-exclusion. Visit our responsible gaming page for more details.

Still have questions? Contact support

Our English-speaking support team is available 24/7 to serve you. Message us on live chat or send an email for any issue — you will get a quick response.

Live Chat Support

Our English-speaking support agents are available 24 hours a day, 7 days a week on live chat. You can typically expect a response within a few minutes.

Email Support

For detailed questions or complaints, write to us by email: [email protected] — we will reply as soon as possible.

Help Pages

To read more about gaming rules, security guidelines and terms and conditions, visit our responsible gaming and terms and conditions pages.